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Written by Administrator   
Sep 19, 2008 at 11:33 AM

Services standard with our managed service plans


 

Planning phase

Gap analysis - This is a sitdown interview with you to gather information about your current technology problems, and look at future technology goals.

Network Documentation - Too many technicians store your information offsite, or never show you your setup. We develop and maintain network documentation that you can access at any time via your project management site.

Project Management site setup - We connect you with our project management site so you can see exactly where we are on any project. You can also download any network documentation, and even place requests for services.

 


 

 Deployment/Network Management phase

Project implementation - We begin any authorized projects or technology changes. You receive regular updates and can view progress online at any time.

Network Monitoring setup - We monitor and manage network issues 24/7 using secure internet protocols. We remotely fix over 90% of our clients computer issues.

Develop training courses - We develop step by step training modules to deploy to your employees. We can even sit down and do hands on, or group training to ensure the new technology is understood and used.

 

 

 

Last Updated ( Sep 19, 2008 at 11:46 AM )